Privacy Policy
How we collect, use, and protect your personal information
At ChildminderConnect, we take your privacy seriously. This Privacy Policy outlines how we collect, use, share, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.
Last updated: April 8, 2025
Contents
1. Information We Collect
Personal Information
We collect personal information that you provide when creating an account or using our services. This may include:
- Full name
- Email address
- Phone number
- Address
- User role (Parent or Childminder)
- Child details (added by Parents)
Verification and Compliance Information
For childminders, we may also collect:
- Professional qualifications
- Garda Vetting status
- Tusla registration details
- Other compliance documentation
Usage Information
We collect data on how you use our platform, such as:
- Login activity
- Messages sent
- Bookings made
- Search queries
2. How We Use Your Information
We process your personal information to:
- Provide and manage our matching and booking services
- Facilitate secure communication between users
- Ensure safety, trust, and compliance across the platform
- Personalize your user experience
- Monitor and improve our services
- Fulfill legal and regulatory obligations
All processing is based on a lawful basis under Article 6 of the GDPR, including the performance of a contract, legal obligation, or your consent (where required).
3. Information Sharing
We only share your personal data when necessary:
- With other users (e.g., name and relevant details when making bookings)
- With service providers who support our platform under strict data protection agreements
- To comply with legal requirements, law enforcement, or to protect our legal rights
We never sell your personal data.
4. Data Security
We implement robust technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
- Encrypted storage
- Secure transmission protocols (HTTPS)
- Role-based access controls
- Regular security audits
5. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your data
- Restrict or object to processing in certain circumstances
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise your rights, contact us at [email protected]. We will respond within one month in accordance with GDPR.
7. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the platform or via email. We encourage you to review this policy periodically.
Questions or concerns?
Contact our Data Protection Officer at: